Conditions of Travel
See also:  Application Form   Liability Waiver
As an applicant/participant in the Bali Journey and Journal Tour it is your responsibility: 
  • to read and understand the conditions set out on this page and in the Liability Waiver on the back of the Application Form,   and to familiarize yourself with subsequent material we will send you.
  • to be fit and prepared physically in time for the trip
  • to be ready to share and receive from others who will be travelling with you 
  • to be aware of and minimize your impact on local people and communities  though which we will travel
  • to treat all we meet, and the environment as well, with respect.
We encourage you to have an attitude of flexibility. Our intention is to give you an experience of life in small villages in a different culture in a world very different from the one you live in.  Although your comfort is a priority, options available are occasionally not those we are used to expecting in North America. If single occupancy is necessary additional charges will be borne by the participant. 
It is your responsibility to be adequately outfitted.  There will be hot sun, high temperatures, high humidity and possibility of rain. We recommend you come with a lightly packed back pack and a day pack.
Serenity Transformational Tours and its principals, guides and agents are not qualified first aid or medical care providers and can assume no liability to provide first aid or medical care. 
Serenity Transformational Tours reserves the right at any time to decline to accept or retain and to disqualify from the trip or any portion of the trip any persons) whose conduct impedes the trip's normal operation or the rights, welfare or enjoyment of other trip members or who are physically unfit or at risk for the rigours of all or a portion of the trip.  Refunds for unused services will not be given under such circumstances. 
PRICING
Low overheads have allowed us to set the price we offer for this trip and we will do everything reasonable to guarantee that price.  However trips are priced well in advance of departure and between that time and our actual departure we may be faced with unexpected cost increases.  Therefore we reserve the right to increase the cost of the trip at any time. 
Serenity Transformational Tours, its principals, guides and agents are not responsible for any expenses arising from the delay or extension of a tour due to weather, political disputes, sickness, failure of public transportation, flight changes or cancellations, missed connections or any other cause beyond our control. 
CANCELLATION
Notice  of cancellation must be written or faxed.  Refunds will be made according to the following schedule.  (NOTE:  the initial US $500 registration deposit is non-refundable.)
  • If cancellation notice is received a minimum of 90 days before your reserved departure date, all payments you have made in excess of the US $500 registration deposit will be returned to you.
  • If cancellation notice is received between 45 and 89 days before your reserved departure date, your payments made--less US $500 registration deposit, a US $500 administration fee and any non-recoverable expenditure we   may  have made in the purchase of tickets or reservations on your behalf--will be refunded to you. 
  • If cancellation notice is received 44 days or less before your reserved departure date all funds you have paid are forfeit.  Two exceptions may apply:
    i.  If you find someone  previously unknown to us to go in your place, you will be refunded the money you have  paid less US $500 registration and a US $500 administration fee, and any non-recoverable expenditure we may have made in the purchase of tickets or reservations on your behalf 
    ii.  If cancellation is due to death in your family, money you have paid will be refunded according to the above  schedule.  However, if you prefer, it may be applied to a subsequent Serenity Bali Tour, to be chosen within  a month of the date of your giving notice, and begun no later than one year from the cancelled departure date.    No further changes will be accepted and no further refunds will be accepted. 
If your full payment is not received 30 days prior to your reserved departure date Serenity Transformational Tours reserves the right to treat your reservation as cancelled, with the applicable cancellation fees applying. 
Serenity Transformational Tours reserves the right to cancel the trip for any reason, including under-subscription or logistical problems. In such event all trip payments will be immediately refunded and Serenity Transformational Tours, its principals, guides and agents will not be responsible or liable for any losses whatsoever arising out of the cancellation, including costs incurred by the participant in preparing for the trip, such as and not limited to non-refundable purchase of tickets or fees or premiums or equipment. Notice of cancellation will be given no later than 21 days before the date of departure.